I have a great management team that is passionate about food and beverage as well as chocolate. Our support center is located in NYC therefore, we are literally in an island by itself. Tell us more about the business.Īs a General Manager, I am responsible for the overall operation and success and of the restaurant. So let’s switch gears a bit and go into the Max Brenner story. The bar is another opportunity to grow sales Max Brenner Boston will be installing their very first Draft Beer system which is kind of unheard of as we are known for chocolates however, we became such an icon with food and beverage that the bar has been extremely successful. We have a large selection of Retail at our Chocolate Shop and I believe that is an area that has most potential to grow your business.
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One of the biggest challenge as a GM is driving sales, how to find additional revenue in various departments. Days without challenges can be boring and mondane therefore, I look for added opportunities and challenges and take on additional tasks. Restaurant business always has challenges which I enjoy the most. Worked for Max Brenner for about two and half years. After five years of traveling from various airports and openings, Max Brenner offered a great opportunity for growth and development. Decided to move to the East Coast working in various airports as GM of Reagan National as well as Newark International Airport in New Jersey. Went and worked for Golub and Company where I was promoted to Director of Operations in the tourism division and implemented as well as organized the newly John Hancock Observatory. Left Marriot to work for Trump International Hotel and Towers in Chicago and opened Rebar and enjoyed the rigorous duties of running a high class upscale lounge/club.
Worked for Marriot for five years opening various hotels in the Midwest and South. I switched my major to Business Management with an emphasis in Hospitality and began my career with Marriott after college. I fell in love with hospitality industry during college and majoring in Psychology and took an internship at Walt Disney College Program working in various hotels for Disney World. So, before we jump into specific questions about the business, why don’t you give us some details about you and your story. Today we’d like to introduce you to Michael Frank.
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